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How do I cancel my membership?
Please note: Once your membership is cancelled, your details will no longer be accessible to any casting directors or TV studios that you have applied to or any opportunities you have registered for such as Harry Potter, Eastenders etc.
How to cancel your membership
When you first subscribed, you would have received 2 emails from WorldPay (shopper@ukworldpay.com)
If you cannot find the 2 WorldPay emails, please check your 'trash' or 'bulk' folders as they may have been blocked by your anti-spam filters
One of the emails is headed 'WorldPay CARD FuturePay Confirmation
Open up the email and you will see a username and password which is different from your SpringBoard UK ones.
Go to http://support.worldpay.com/shopper enter your WorldPay username and password and click 'cancel'
If you cannot find or have deleted your
WorldPay emails, then you will need to ask your bank to stop the
payments. The payments from your bank will be from
WORLDPAY
or
BRITSTARS and
not SpringBoard UK
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